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Our Privacy Policy

Last Updated: Dec 7, 2023

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We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:

  • Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
  • Internet Activity
  • Commercial Information, including purchases
  • Financial Information, including credit or debit card number
  • Location Information, including general location data

Cookie Policy

We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.

Information from other sources

We may collect personal information about you from third-party sources, including Other consumers (e.g., referrals) and Retail Partners.

The categories of information we may collect include:

Other consumers (e.g., referrals)

  • Personal Identifiers, including Email address

Retail Partners

  • Personal Identifiers, including Name, Email address, Postal address, and Telephone number
  • Commercial Information, including Purchases

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Policy.

We generally retain data according to the guidelines below.

Type of DataRetention Period
Cookies and online data we collect while you use our website, including Email address, Online Identifiers, Internet Activity, Precise geolocationWe may anonymize data concerning your use of our website. Otherwise, the data is kept indefinitely.
Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Credit or debit card numberWe keep personal information related to the products and services you purchase. We may keep data in an anonymized form.
Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Telephone number, PurchasesWe keep customer feedback and correspondence with our customer service to help us answer any questions or complaints.
Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Telephone numberWhere you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you unsubscribe, or request its deletion. We may keep data in an anonymized form.
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, PurchasesWe retain review, survey, and feedback data. We may keep data in an anonymized form to help improve our products and services.
Data we collect in connection with privacy requests, including Name, Email address, Precise geolocationWe retain records related to privacy requests for a minimum of 24 months following the completion of the request.

Why we process your information

We process personal information for the following business and commercial purposes:

  • Conducting Surveys
  • Creating Customer Profiles
  • Data Storage
  • Delivering Targeted Ads
  • Fulfilling Customer Orders
  • Improving our Products & Services
  • Internal Business Operations
  • Meeting Compliance & Legal Requirements
  • Operating our Website or Mobile Apps
  • Organizing & Managing Data
  • Preventing Fraud
  • Processing Payments
  • Providing Customer Support
  • Sending Promotional Communications
  • Tracking Purchases & Customer Data

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:

Personal Information CategoryCategories of Service ProvidersCategories of Third Parties
Personal IdentifiersBusiness Operations Tool, Cloud Computing & Storage Providers, Collaboration & Productivity Tools, Commerce Software Tools, Communications Tools, Customer Support Tools, Fulfillment, Governance, Risk & Compliance Software, Payment Processors, Sales & Marketing Tools, and Shipping ServicesAd Networks, Business Operations Tool, Commerce Software Tools, Data Analytics Providers, Fulfillment, Payment Processors, Sales & Marketing Tools, and Shipping Services
Internet ActivityCommunications Tools, Governance, Risk & Compliance Software, Payment Processors, and Sales & Marketing ToolsAd Networks, Commerce Software Tools, Data Analytics Providers, and Sales & Marketing Tools
Commercial InformationCollaboration & Productivity Tools, Commerce Software Tools, Customer Support Tools, and Payment ProcessorsAd Networks, Business Operations Tool, Commerce Software Tools, Data Analytics Providers, Fulfillment, Payment Processors, and Sales & Marketing Tools
Financial InformationCollaboration & Productivity Tools, Commerce Software Tools, Customer Support Tools, and Payment ProcessorsBusiness Operations Tool, Commerce Software Tools, Data Analytics Providers, Fulfillment, Payment Processors, and Sales & Marketing Tools
Location InformationNoneSales & Marketing Tools